Importance of car warranty

If a new vehicle owner follows through with their responsibilities and keeps up with regular services, there is little reason a vehicle should end up costing them more than regular upkeep. In other words, any major problems that happen to a new car within the short term following purchase are likely to be the responsibility of the manufacturer, not the owner.


Manufacturers who stand behind their products in this way are not only providing financial protection but also helping to protect the driver and their passengers. After all, for a vehicle to remain safe, every component must be working as promised.

This peace of mind is the true significance of a warranty: the manufacturer is willing to pay for any unexpected problems to keep the owner safe and get them back on the road as quickly as possible.


ENGINE

All internal engine parts including: rear engine seal, piston, piston rings, piston pins, crankshaft and main bearings, connecting rods and rod bearings, camshaft and camshaft bearings, timing chain or timing gear, intake and exhaust valves, valve springs, guides, oil pump, rocker arms, rocker arm shafts, cylinder heads and E.G.R. valve.

The engine block and cylinder liners are also covered if mechanical breakdown or failure is caused by the above listed parts.

TRANSMISSION

Overdrive unit and all internal parts, including clutch plates in auto transmission, clutch slave cylinder, manual gearshift mechanism, clutch pedal mechanism, but excluding oil seals, clutch plates on manual transmission and gaskets.

STEERING

The steering gear housing and all internal parts, power steering pump, valve body, piston and rack, steering column mechanism, power steering reservoir.

BRAKES

Master cylinder, vacuum assisted booster, vacuum pump, wheel cylinders, hydraulic lines and fittings, disc brake calipers, handbrake mechanism and brake pedal mechanism, ABS computer, hydraulic modulator, wheel sensors, pedal position sensor, proportioning valve, traction control.

COOLING SYSTEM

Water pump housing and internal parts, pulley, cooling fan, cooling fan motor and radiator. Excludes hoses.

AIR CONDITIONING

Compressor, condenser and evaporator, blower fan, magnetic clutch, programmer, mixer flaps motors, temperature sensors, pressostats, heater core.

DRIVE AXLE HOUSING

Including all internal parts, propeller shaft, universal joints, pinion oil seal, axle shaft oil seals, C.V. joints.

ELECTRICAL

Power window motors and mechanism, electronic dashboard, genuine Volvo cruise control, alternator, voltage regulator, wiper motors, wiring harness, switches, starter motor, sender unit, central locking, horn, windscreen washer motor, relays and dash instruments.

ENGINE MANAGEMENT SYSTEMS

Fuel pumps, air flow sensor/meter, air mass meter, ignition control unit, injection control unit, engine speed sensors, knock sensors, temperature sensors, ignition coil, hall sensors, pressure regulator, injectors (not including service), turbochargers and waste gate valve, factory immobiliser.

AUDIO/SOUND EQUIPMENT

Radio, speakers, amplifier equaliser as supplied and fitted by Volvo, CD player/stacker, antenna motor (mast damage not warrantable).

GENUINE VOLVO ACCESSORIES/FACTORY OPTIONS

Other genuine accessories and factory options supplied and fitted by Volvo.

SRS - SUPPLEMENTARY RESTRAINING SYSTEM

Airbags, crash sensor, contact reel, Inflatable Curtain (IC), pre-tensioners and SIPS air bag, WHIPS.

Please note: Seals and gaskets are included only when required in connection with the replacement or repair of covered components.

VOLVO ROADSIDE ASSISTANCE

Volvo Roadside Assistance offers reliable and secure roadside assistance for you and your vehicle 24 hours a day, 365 days a year, anywhere in Australia.

Volvo Roadside Assistance covers most levels of emergency, whether mechanical or non-mechanical related incident, e.g. run out of fuel, locked keys in car, flat battery or flat tyre.

Other benefits in the event of an emergency may include:

  • Emergency fuel
  • Accommodation
  • Car rental
  • Urgent message relay
  • Towing and transportation
  • Personal assistance

REPAIRS

Repairs required as a result of damage or malfunctions caused by a lack of required maintenance services or servicing not in accordance with manufacturer's guidelines, accidents, misuse, negligence or mechanical alterations not to manufacturer's specifications.

TOWING

Towing charges.

MAINTENANCE

The replacement of maintenance items such as lubricants, coolants, thermostats, hoses, clamps, belts, spark plugs, shock absorbers, air, oil or fuel filters, clutches, clutch lining, pilot bearings or throwout bearings, wheel hubs and bearings, brake lining, pads, drums or disc, mufflers or tailpipes, catalytic converter, engine mountings and bushings, and suspension components. Cleaning or adjusting of component is excluded.

NEGLECT

Any damage caused by loss of engine oil, lubricants, antifreeze, refrigerants not immediately replaced or mechanical failure caused by overheating.

ODOMETER

Any vehicle on which the odometer has been altered and the vehicle odometer accuracy cannot be readily determined.

TIME

Loss of time, inconvenience, loss of use of vehicle or other consequential damages, including loss, damage or injury to persons or property resulting from failure of any of the parts of the described vehicle, the repair or replacement of which are covered in the terms and conditions of this warranty.

ITEMS SUBJECT TO WEAR AND TEAR

This warranty excludes wheels, tyres or tubes, glass, body paint, interior or exterior trims, upholstery, batteries and items subject to wear and tear.

HAULING OTHER VEHICLES

Repairs required as a result of hauling trailers or caravans in excess of rated capacity, or hauling trailers or caravans without suitable equipment or the failure to follow the requirements for vehicles used to pull trailers or caravans outlined in the manufacturer's operator's manual.

TESTED AND CERTIFIED

Vehicles that have not been tested and certified by Approved Used Volvo Check System.

ACCIDENTAL MEASURES

Any mechanical breakdown or failure caused by or resulting from accidental means including but not limited to wear and tear, damage by collision or upset, falling missiles or objects, firm theft, larceny, explosion, lightning, earthquake, windstorm, hail, water, flood, malicious mischief, vandalism, riot or civil commotion, declared or undeclared war or any act thereof, and any other impairment not resultant from normal use of the covered parts.

WEAR AND TEAR

Wear and tear, meaning gradual deterioration of covered parts through normal operation of the subject vehicle without such deterioration having resulted in a defect, failure or mechanical breakdown on a covered part or parts.

NATURAL LIABILITY

Any liability of whatsoever nature directly or indirectly caused by or contributed by or arising from ionising radiators or contamination by any radio-activity.

TAMPERED WITH

Any vehicle which (i) has been modified from the manufacturer's original specification; (ii) is or has been engaged in racing, trial, or speed tests; (iii) is used for the conveyance of passengers for hire or reward; (iv) is used for driver instruction, hire or reward; (v) is used by commercial car rental firms; (vi) has been deemed to be an uneconomical repair or total loss by any insurance company.

WHO EXACTLY IS COVERED?

The vehicle covered under this policy is as per the Volvo Warranty Options Policy Form.

When the vehicle is traded or sold to a Motor Vehicle retailer or Wholesaler the warranty is voided. Volvo Car Australia Pty Ltd will acknowledge transfer of the warranty from private owner to private owner. This warranty will only be honoured when purchased through the Authorised Volvo Retailer Network and not a third party reseller.

WHAT IS THE TERM OF THE WARRANTY?

Warranty term means the period of time between the warranty commencement date and warranty completion date inclusive. This is indicated inside this booklet. This warranty is not transferable, or refundable. There is no kilometre limit during the warranty period.

THIS WARRANTY IS UNDERWRITTEN BY VOLVO CAR AUSTRALIA PTY LTD

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Port Melbourne VIC 3207

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